Help
Support
Answers to common questions about using Better Nights. Can't find what you need? Reach out below.
How do I get started?
Each morning, use "Last Night" to log the previous night's bathroom visits and sleep quality (tap it any time before the day ends if you need to correct it). Through the day, use "Log Nutrition and Water" to track food, water, and your daily habits. Personal Plan is where you set targets, manage your subscription, and back up your data.
How does voice logging work?
Hold the "Hold & Speak" button, describe what you ate or drank, and release. The app estimates protein, calories, and water volume automatically — nothing to set up, no account or API key needed. Voice logging is optional; manual entry always works too.
What's the difference between free and subscribed?
Free gives you 10 voice logs a day, forever — not a trial, it never expires. Subscribing (monthly or annual, from Personal Plan) raises that to 50/day, and adds the weekly AI insights report and carb/fat macro tracking. Manual entry, tracking, and everything else in the app stay free either way, with no limit.
Does the subscription have a free trial?
Yes — every subscription starts with a 2-week free trial. Cancel anytime during that window in Settings > [your name] > Subscriptions and you won't be charged. If you don't cancel, it auto-renews at the listed price.
How do Experiments work?
Experiments are daily habits you define yourself — a time cutoff (like "caffeine off by 2pm"), a yes/no habit, or a quantity target. Track how consistently you keep each one, and compare weeks to see which habits actually line up with fewer wake-ups or better sleep quality.
Does my data leave my device?
Your logged data syncs only to your own private iCloud account, tied to your Apple ID — never to us or anyone else. Separately, if you use voice logging, the text of what you say is sent to our relay server to estimate nutrition, which forwards it to Anthropic's API for that one estimate. See the Privacy Policy for full detail.
How do I back up or move to a new device?
Your data syncs automatically via your own private iCloud account, so a reinstall or new device needs no extra steps. You can also manually back up anytime: Personal Plan → Export Backup saves everything to a file you control, and Restore from Backup brings it back in — safe to repeat, matching entries are updated rather than duplicated.
Is this a medical app?
No. Better Nights is a personal tracking tool. It doesn't diagnose or treat any condition — always talk to a doctor about nighttime urination, sleep, or weight concerns.
I found a bug, or something isn't working.
Contact us at dpingram@gmail.com with a description of what happened — screenshots help.
Still stuck?
Get in touch
For anything not covered above — bugs, billing questions, or feedback — email us directly and we'll get back to you.
dpingram@gmail.com